Last Updated: January 2024
Your Privacy is Our Priority At Moliy ("we", "us", "our", or "Company"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Moliy mobile application ("App" or "Service"). Please read this policy carefully to understand our practices regarding your data.
1. Introduction and Scope
This Privacy Policy describes our practices concerning the collection, use, and disclosure of information when you use the Moliy puzzle game application. This policy applies to all users of the App, regardless of where they are located. By using the App, you agree to the collection and use of information in accordance with this policy.
We are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Union, the California Consumer Privacy Act (CCPA) for California residents, the Children's Online Privacy Protection Act (COPPA) for users under 13, and other relevant privacy laws in the United States and internationally.
2. Information We Collect
2.1 Information You Provide Directly
Moliy is designed to function without requiring user registration or account creation. However, we may collect certain information that you provide directly or that is generated through your use of the App:
- Game Progress Data: We store your game progress, completed levels, achievements, scores, and statistics locally on your device
- Custom Content: If you choose to create custom puzzles using your own images, these images are stored locally on your device and are not transmitted to our servers
- In-App Purchase Information: When you make in-app purchases, we receive transaction information from the app store (Apple App Store or Google Play Store), including purchase amount, product purchased, and transaction date
- Feedback and Communications: If you contact us via email or through in-app feedback features, we collect your email address and the content of your communications
2.2 Automatically Collected Information
When you use the App, we may automatically collect certain information about your device and usage patterns:
- Device Information: Device type, operating system version, unique device identifiers, mobile network information, and device settings
- Usage Data: Information about how you interact with the App, including features used, time spent in the App, levels played, and gameplay patterns
- Performance Data: App crashes, errors, performance metrics, and technical logs to help us improve the App's stability and performance
- Location Data: We do not collect precise location data. However, we may collect general location information (country/region) based on your device settings or IP address for analytics purposes
2.3 Information from Third Parties
We may receive information from third-party services that you use in connection with the App:
- App Store Providers: Apple App Store and Google Play Store provide us with purchase transaction data and basic account information
- Analytics Services: We may use third-party analytics services (such as Firebase Analytics) that collect information about App usage
- Advertising Networks: If we display advertisements in the future, advertising networks may collect information about your interactions with ads
3. How We Use Your Information
We use the information we collect for various purposes, including:
| Purpose | Description |
|---|---|
| Service Provision | To provide, maintain, and improve the App's functionality, including game features, progress tracking, and user experience |
| Progress Management | To save and restore your game progress, achievements, and statistics on your device |
| Transaction Processing | To process in-app purchases, manage virtual currency, and provide purchased features |
| Analytics and Improvement | To analyze usage patterns, identify technical issues, and improve App performance and features |
| Customer Support | To respond to your inquiries, provide technical support, and address issues you report |
| Legal Compliance | To comply with applicable laws, regulations, legal processes, and enforce our terms of service |
| Security | To detect, prevent, and address fraud, security issues, and unauthorized access |
4. Data Storage and Security
4.1 Local Storage
Most of your data, including game progress, achievements, and custom content, is stored locally on your device. This data remains on your device and is not transmitted to our servers unless you explicitly choose to sync your data (if such feature becomes available in the future).
4.2 Cloud Storage
Currently, Moliy does not use cloud-based storage for user data. If we introduce cloud storage features in the future, we will update this Privacy Policy and obtain your consent before transferring your data to cloud servers.
4.3 Security Measures
We implement industry-standard security measures to protect your information:
- Encryption of data in transit using SSL/TLS protocols
- Secure storage practices for any data stored on our servers
- Regular security assessments and updates
- Access controls and authentication measures
- Regular backups to prevent data loss
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
5.1 Service Providers
We may share information with third-party service providers who perform services on our behalf, such as:
- Analytics and data analysis services
- Cloud hosting and storage providers
- Payment processing services
- Customer support platforms
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
5.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government investigations).
5.3 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your information.
5.4 With Your Consent
We may share your information with third parties when you have provided explicit consent for such sharing.
6. Children's Privacy
Moliy is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete such information promptly.
If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us immediately at moliy01523@outlook.com. We will delete such information upon verification.
For users between 13 and 18 years of age, we recommend that parents or guardians review this Privacy Policy and supervise their children's use of the App.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
7.1 Right to Access
You have the right to request access to the personal information we hold about you. You can request a copy of your data by contacting us at moliy01523@outlook.com.
7.2 Right to Rectification
You have the right to request correction of inaccurate or incomplete personal information.
7.3 Right to Erasure
You have the right to request deletion of your personal information, subject to certain legal exceptions. You can delete most of your data by uninstalling the App, which will remove locally stored data.
7.4 Right to Restrict Processing
You have the right to request restriction of processing of your personal information in certain circumstances.
7.5 Right to Data Portability
You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
7.6 Right to Object
You have the right to object to processing of your personal information for certain purposes, such as direct marketing.
7.7 California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising your privacy rights
To exercise these rights, please contact us at moliy01523@outlook.com.
8. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:
- Game Progress Data: Retained locally on your device until you uninstall the App or delete the data
- Purchase Records: Retained for the duration required by applicable tax and accounting laws (typically 7 years)
- Analytics Data: Retained in aggregated, anonymized form for analysis purposes
- Customer Communications: Retained for up to 3 years after the last communication
When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer your information internationally, we take appropriate safeguards to ensure your information receives adequate protection, including:
- Using standard contractual clauses approved by relevant data protection authorities
- Ensuring recipients are subject to appropriate data protection obligations
- Complying with applicable data transfer regulations
10. Cookies and Tracking Technologies
Currently, Moliy does not use cookies or similar tracking technologies. If we implement such technologies in the future, we will update this Privacy Policy and provide you with information about the types of cookies we use and how to manage them.
The App may use device identifiers and other technologies for analytics and functionality purposes. These technologies help us understand how the App is used and improve user experience.
11. Third-Party Services
The App may contain links to or integrate with third-party services, websites, or applications. This Privacy Policy does not apply to third-party services. We encourage you to review the privacy policies of any third-party services you access through the App.
We are not responsible for the privacy practices or content of third-party services. Your interactions with third-party services are subject to their respective privacy policies and terms of service.
12. Advertising
Currently, Moliy does not display third-party advertisements. If we introduce advertising in the future, we will update this Privacy Policy to explain:
- What types of advertisements are displayed
- How advertisements are targeted
- What information is shared with advertisers
- How to opt-out of personalized advertising
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other reasons. We will notify you of material changes by:
- Posting the updated Privacy Policy within the App
- Updating the "Last Updated" date at the top of this policy
- Providing notice through the App interface
- Sending an email notification if you have provided your email address
Your continued use of the App after such changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.
14. Do Not Track Signals
Some browsers and devices support "Do Not Track" (DNT) signals. Currently, there is no industry standard for responding to DNT signals. We do not currently respond to DNT signals, but we will continue to monitor developments in this area and may update our practices accordingly.
15. Data Breach Notification
In the event of a data breach that may affect your personal information, we will:
- Investigate the breach promptly and take remedial action
- Notify affected users and relevant authorities as required by applicable law
- Provide information about the nature of the breach and steps taken to address it
- Offer guidance on protective measures users can take
16. Your Choices and Controls
You have several choices regarding your information:
- Local Data Management: You can delete locally stored data through your device settings or by uninstalling the App
- In-App Purchases: You can control in-app purchases through your device's app store settings
- Analytics: You can opt-out of analytics data collection through your device settings (if available)
- Communications: You can choose not to provide information when contacting us, though this may limit our ability to assist you
17. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
📧 Email: moliy01523@outlook.com
We will respond to your inquiries within a reasonable timeframe, typically within 30 days.
For privacy-related requests, please include "Privacy Request" in your subject line to help us process your inquiry more efficiently.
18. Consent
By using the Moliy App, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use the App.
If you have provided consent for specific data processing activities, you have the right to withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
19. Governing Law
This Privacy Policy is governed by the laws of the State of California, United States. If you are located outside the United States, your information may be transferred to, stored, and processed in the United States, and you consent to such transfer.
20. Acknowledgment
BY USING THE APP, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS PRIVACY POLICY, UNDERSTAND IT, AND AGREE TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR INFORMATION AS DESCRIBED HEREIN. IF YOU DO NOT AGREE TO THIS POLICY, YOU MUST NOT USE THE APP.